Privacy policy

Privacy policy

Magic Design bvba, with its registered office at Europark 7 3620 Lanaken, Belgium, is responsible for processing personal data as set out in this privacy policy.

Contact details: - Europark 7 3620 Lanaken, Belgium – tel.: +32 (0)89730240.

Philip Geervliet is the Data Protection Officer at Magic Design bvba and can be contacted at

The personal data we process

Magic Design bvba processes your personal data as a consequence of you using our services and/or when you provide us with such data yourself. We process the following personal data:
  • First and last name
  • Address details
  • Phone number
  • E-mail address
  • Information about your activities on our website
  • Chamber of Commerce registration number
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or services do not have the intention to collect data about website visitors under the age of 16 unless they have permission from their parents/guardians. However, we are unable to check whether visitors are over 16 years old. We recommend that parents/guardians supervise their children’s online activity to prevent their children’s data from being collected without the permission of parents/guardians. If you have reason to believe that we have collected the data of someone under the age of 16 years without such permission, please contact us at, and we will then delete the data in question.

For what purpose and on what basis do we process personal data?

Magic Design bvba processes your personal data for the following purposes:
  • to settle your payment. 
  • to provide you with goods and services.
  • Magic Design bvba also processes personal data if it is legally obliged to do so, such as the information we need for our tax return.

Automated decision-making

Magic Design bvba does not make decisions on the basis of automated processes with regard to matters that could have significant consequences for individuals.

How long we retain personal data for

Magic Design bvba does not retain your personal data for any longer than is strictly necessary for the purposes for which it is collected. We operate the following retention periods for the following categories of personal data:
  • Contact details: for 7 years, in order to comply with the administrative obligation under tax law
  • Address details: for 7 years, in order to comply with the administrative obligation under tax law
  • Payment details: for 7 years, in order to comply with the administrative obligation under tax law
  • Data on website visitor behaviour: 26 months, in order to optimize the website.

Sharing of personal data with third parties

Magic Design bvba does not sell your data to third parties and will only provide this data if necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with the companies that we share your data with, ensuring that your data is processed with the same level of security and confidentiality. Magic Design bvba remains responsible for the processing.

Cookies and similar methods

Magic Design bvba only uses technical and functional cookies, along with analytical cookies that do not breach your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone the first time you visit a certain website. The cookies that we use are necessary for the correct operation of our website and for your convenience while visiting it. They ensure that the website works as it should, and that the website remembers details such as your preferred settings. This allows us to optimize our website. You can disable cookies by setting up your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored through your browser's settings.

Viewing, rectifying, or erasing your data

You have the right to view, rectify, and erase your personal data. You also have the right to withdraw any consent you have given us to process your data or to object to your personal data being processed by Magic Design bvba. In addition, you have the right of data portability. This means you can submit a request to us to send the personal data that we store in a computer file to you or another entity chosen by you. You can send a request for access to, rectification of, erasure of, and data portability of your personal data or for the withdrawal of your consent or the submission of an objection to the processing of your personal data to In order to be sure that the request for access has been submitted by you, we ask you to send a copy of your identity document to us along with the request. On this copy, you should black out your photo, the MRZ (machine readable zone – the strip of numbers along the bottom of the passport), your passport number, and, if applicable, your Citizen Service Number (Burgerservicenummer, BSN). This is to protect your privacy. We will respond to your request as soon as possible, and at the latest within four weeks. Magic Design bvba would also like to point out to you that you have the option of lodging a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link:

How we keep your personal data secure

Magic Design bvba takes data protection seriously and implements suitable measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe we have not sufficiently protected your data or it has been misused, please contact our customer services or e-mail us at